Programs
Quality Specialists
Our Quality Specialists are here to help you navigate Continuous Quality Improvement (CQI) and ExceleRate Illinois.
Quality Specialists assist licensed centers and homes in improving the quality of their services and meet the ExceleRate Circle of Quality standards. Quality Specialists work one-on-one with Illinois programs and providers to offer training, consultation, on-site or virtual visits, and resources.
Illinois Action for Children’s Quality Specialists are free to you through our partnership with the Illinois Department of Human Services.
Contact Terese Quarino at 773-769-8017 or via email at teresequarino@actforchildren.org for more information.